New Product Development Intro
Launch better products and services faster! Learn principles and techniques towards a world class standard. Learn how to deliver the Right Product, at the Right Time, at the Right Price to the Right Place! Learning ObjectivesThis seminar provides sound understanding of the New Product Development Process to synthesize new ideas into profitable customer satisfaction:
Supply Chain Management in the Post COVID-19 Era (Webinar)

Prior to the COIVID 19 pandemic, despite ever increasing complexity, many elements of supply chain management had become so reliable that advances in performance were not only expected but, in many cases, taken for granted. Dealing with supply chain disruption is nothing new for supply chain professionals, but five years after the pandemic started, many […]
The Team Process with Jim Leonard

Many organizations have implemented formal process improvement initiatives as means to better serve their customers and enhance competitive position in their markets. Inevitably, they discover that systems problems, by their very nature, cut across and involve various groups, functions and departments. Therefore, one thrust of any process improvement strategy requires the formation of teams made […]
Introduction to Train-the-Trainer

Train-the-Trainer is an intensive 16-hour (2 day) program that prepares individuals responsible for training others to get their trainees to the desired level of competence in the shortest possible time. Participants learn how to apply a step-by-step framework to deliver on-the-job training that provides new learners with the necessary skills and knowledge to successfully execute […]
Building Your Audit Character-istics
Course Takeaways
Introduction to the FDA Regulation QMSR FOR AUDITORS 21 CFR 820 2026 Edition

Process and Value Stream Mapping Basics
Shop Floor Statistical Process Control (SPC)
Statistical Process Control (SPC) is a powerful process management tool that can be used in a manufacturing environment to establish and sustain control and to form the basis for driving process improvements. Implemented effectively, SPC provides shop floor personnel with a decision-making capability that is based on sound scientific and mathematical principles. Rather than focusing […]
Fundamentals of Process Based Auditing
QSG CEO and Chief Customer Officer Angelo Scangas takes us through the Fundamentals of Process Based Auditing.
Financial Independence and the Quality Professional
The dark tunnel… For decades Rai has observed the careers of professionals in the Quality discipline. While these folks are passionate about their work and contribute so much to the betterment of organizations, and our lives – there is much to be desired when it comes to their financial state. He discovered this first-hand, and […]