Quality Support Group designs and delivers industry-leading workforce training solutions for our clients. QSG’s training portfolio includes typical and systemic approaches to improving organizational cultures, and we provide both public and customized in-house training courses. Since 1993, QSG has trained over 10,000 people in all areas of quality/regulatory systems and continuous improvement.

Training Events Calendar

QSG offers training courses in the following areas:

Quality Management 

AS9145 (Aerospace APQP and PPAP Workshop)
AS9100:2016(D) Overview
AS9100:2016(D) Lead Auditor, PECB Certified
AS9100:2016(D) Implementation Fundamentals

AS9100:2016(D) Internal Auditing
Certified Manager of Quality/Organizational Excellence
Certified Quality Auditor (CQA) Exam Preparation
Certified Quality Engineer (CQE) Exam Preparation
Certified Supplier Quality Professional (CSQP) Exam Preparation
IATF 16949:2016 Overview
IATF 16949:2016 Lead Auditor, PECB Certified
IATF 16949:2016 Implementation Fundamentals
IATF 16949:2016 Internal Auditing with Core Tools
ISO 9001:2015 Overview
ISO 9001:2015 Leadership
ISO 9001:2015 Lead Auditor – PECB Certified
ISO 9001:2015 Internal Auditing
ISO 9001:2015 Implementation
ISO 9001: 2015 Risk Based Thinking
ISO 31000 Risk Management
ISO 13485:2016 Overview
ISO 13485:2016 Internal Auditing
ISO 13485:2016 Lead Auditor, Exemplar Global Certified
ISO 14971:2019 Overview
ISO 45001 Lead Auditor Workshop – PECB Certified
ISO/IEC 17025:2017 Introduction and Implementation
ISO/IEC 17025 Implementation Overview
In-House Quality Management & Quality Control
National Aerospace and Defense Contractors Accreditation Program (NADCAP)
Production Part Approval Process (PPAP)
Quality Basics (CQIA) Exam Preparation
Risk Management in the Product Life Cycle (Based on ISO 31000)
Supplier Quality Auditing 
TL 9000 Implementation
VDA 6.3 Process Auditor

Process Improvement Tools / Techniques

Advanced Product Quality Planning (APQP)
Basic Problem Solving
Blueprint Reading
Design of Experiments (DOE)-Introduction
Design of Experiments (DOE)-Introduction to Advanced Techniques
Design of Experiments (DOE) with Minitab – 2 day
Design of Experiments (DOE) with Minitab – 3 day
Design of Experiments (DOE) with Minitab – Advanced
Design for Manufacturing and Assembly (DFM&A) 
Effective Problem Solving Techniques
Eight Discipline (8D) Structured Problem Solving
Failure Mode and Effects Analysis (FMEA) – Workshop
Failure Mode and Effects Analysis – VDA-AIAG Format
Geometric Dimensioning and Tolerancing (GD&T)
Geometric Dimensioning and Tolerancing (GD&T) – Advanced
Gage Repeatability Reproducibility (GR&R)
Kaizen Events
Project Management
Product Reliability
Solidworks – Introduction
Solidworks – Advanced
Statistical Process Control (SPC)
Supply Chain Management
Team Process
Train the Trainer

Operations Management (Lean Six Sigma)

Basic Data Mining (a.k.a. Multi-Vari Studies) with Minitab
Basic Lean Manufacturing

Basic Quality Tools for Process Improvement
Creating Manufacturing Cells
Define, Measure, Analyze, Improve and Control (DMAIC)
Implementing a KanBan Pull System
Leadership Awareness
Leading Change
Lean Business Simulation©
Lean Six Sigma Black Belt
Lean Six Sigma Green Belt
Lean Six Sigma Yellow Belt
Measurement System Analysis (MSA) with Minitab
Minitab Quick Start
Process Mapping
Single Minute Exchange of Dies (SMED)
Standard Work Documentation
Value Stream Mapping (VSM)

FDA Quality System (QS) Regulation/Medical Device Good Manufacturing  Practices / ISO 13485

Design Control Concepts and Implementation
FDA Regulatory Approval
GMP Compliance, Regulatory Affairs & Validation
ISO 13485:2016 Overview

ISO 13485:2016 Internal Auditing
ISO 13485:2016 Lead Auditor, Exemplar Global Certified
Process Validation: Principles and Protocols
Software Development for Medical Device Manufacturers

Professional Development

Change Management
Coaching & Giving Effective Feedback
Conflict Resolution
Customer Service Excellence
Leadership Awareness
Leading Change
Microsoft Excel Introduction
Microsoft Excel Intermediate
Microsoft Excel Advanced
Microsoft PowerPoint Intermediate
Policy Deployment
Powerful Presentations
Selling Solutions
Supervisory Skills
Straight Talk
Team Building

Food Safety / Certification

BRC Certification
Control of Listeria in the Ready-to-Eat (RTE) Environment
Food Safety Preventive Controls – FDA
Food Safety Preventive Control and HACCP – FDA
Food Safety Systems Internal Auditing
Good Manufacturing Practices for Food (GMP)
HACCP Fundamentals and Implementation
Implementing Safe Quality Food (SQF) Systems
Safe Quality Food (SQF) Systems Implementation Consulting
Statistical Process Control (SPC) for the Food Industry

Environmental Management Systems

ISO 14001:2015 Overview
ISO 14001:2015 Gap Assessment
ISO 14001:2015 Internal Auditing

All of the above courses are available at QSG’s training facilities or on-site at your organization.

Training Grants


Always Keep Improving!