Training Within Industry (TWI) Job Instruction (JI)

Course Description
The demands of developing a flexible workforce and training employees requires standardized best practices. Training Within Industry (TWI) Job Instruction training (JI) teaches participants how to effectively break down a job and deliver instruction for individual tasks. Developing and delivering training in this structured fashion fosters the conditions for process stability.

JI benefits include reduced training time, less scrap and rework, fewer accidents, and increased job satisfaction. 

The JI workshop consists of 5 virtual sessions that are 2.5 hour in length. Training employs a “learn by doing” model, and each active participant prepares a demonstration outside of the classroom that applies the 4-step TWI JI methodology to a task from their workplace:

4 Steps for How to Instruct How to Get Ready to Instruct
1) Prepare the Worker 1) Make a Time Table For Training
2) Present The Operation 2) Break Down The Job (JIB)
3) Try-Out Performance 3) Get Everything Ready
4) Follow Up 4) Arrange The Workplace

Who Should Attend
TWI JI is designed for individuals who supervise and direct the work of others. This includes operations supervisors as well as staff and administration supervisors.

Learning Objectives
During JI training, participants learn to set the stage for instruction, effectively demonstrate the task, observe and coach the trainee, and taper off coaching with proper follow-up.

Course Outline

First Session

  • Introductions
  • 5 Needs of Good Supervisors
    • Knowledge of the Work; Knowledge of Responsibilities
    • Skill in Leading People; Skill in Improving Methods; Skill in Instructing
  • Production problems and who has training needs
  • Demonstration of faulty instruction methods
  • Demonstration of correct instruction using JI 4-Step Method; Review of JI card
  1. Prepare the Worker
  2. Present the Operation
  3. Try-out Performance
  4. Follow up 

Second Session

  • Participant instruction demonstrations from their workplace
  • Class review of how they applied the 4-step method to reinforce class learning
  • Teaching and practice on how to make Job Instruction Breakdowns
  • The four things a trainer must do to “get ready” to train others:
  1. Make a Timetable
  2. Break down the Job
  3. Get everything ready
  4. Arrange the worksite 

Third Session

  • Teach class how to construct and use a Training Timetable
  • Participant instruction demonstrations from their workplace
  • Class review of how they applied the 4-step method to reinforce class learning

Fourth Session

  • Participant instruction demonstrations from their workplace 
  • Class review of how they applied the 4-step method to reinforce class learning
  • Special instruction problems 

Fifth Session

  • Remaining participant workplace instruction demonstrations from their workplace
  • Importance to start using good Job Instruction “right away” to production and safety
  • Create conviction for using the Job Instruction plan on a continuing basis
  • Course feedback

Course Materials
This course uses TWI Institute materials. Each participant will receive a participant guide, TWI JI card and form(s) that are mailed in advance to a home address. Course certificates can be provided for all active participants who complete a demonstration and attend  fully. 

Course Format
12.5 hours (5 sessions, each 2.5 hours in length)
1:30pm – 4:00pm (EST) each day
Available virtually via Zoom


Payment Type:
Date Attending
Name of Attendee(s)
Name of Company




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