Terms & Conditions

Welcome to Quality Support Group, Inc. (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website located at www.qualitysupportgroup.com (the “Site”) and our training and consulting services (collectively, the “Services”). By accessing or using the Site or Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site or our Services.

1. Use of Services

1.1 Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are of legal age to form a binding contract.

1.2 Registration: Certain features of the Services may require you to register by providing personal information. You agree that all information you provide is accurate, current, and complete, and you will maintain the accuracy of such information.

2. Intellectual Property

2.1 Ownership: All content, materials, trademarks, logos, and other intellectual property on the Site and within our Services are owned or licensed by us and are protected by copyright, trademark, and other laws.

2.2 License: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your personal or internal business purposes.

3. Payment and Fees

3.1 Fees: The fees for our Services are outlined on the Site or as otherwise agreed upon. You agree to pay all fees associated with your use of the Services as they become due.

3.2 Payment Method: Payments for our Services may be processed through third-party payment processors. You agree to provide accurate and complete payment information and authorize us to charge the provided payment method for all applicable fees.

4. Confidentiality

4.1 Non-Disclosure: Any confidential or proprietary information provided to you in the course of our Services must be kept confidential and not disclosed to any third party without our prior written consent.

5. Limitation of Liability

5.1 Disclaimer: Our Services are provided on an “as is” and “as available” basis. We do not make any warranties, express or implied, regarding the accuracy, completeness, or reliability of the Services.

5.2 Limitation of Liability: In no event shall we be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to loss of profits, arising out of or in connection with the use of our Services.

6. Termination

6.1 Termination by Us: We reserve the right to terminate or suspend your access to the Services at any time and for any reason without notice.

7. Governing Law

7.1 These Terms shall be governed by and construed in accordance with the laws of Massachusetts, without regard to its conflict of law principles.

8. Contact Us

8.1 If you have any questions about these Terms, please contact us at [email protected].

By using our Site and Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.