Supply chain management is an essential part of an organization’s business due to the increase in dependence on outsourcing. Supplier Auditing can be useful in verifying a supplier’s processes, products or services for compliance against regulatory requirements, customer specific requirements or agreed standards. Results of the audit provide useful information for decision making which can impact supplier selection and control. Consideration must be taken to ensure auditor competency in providing reliable audit results.
The emphasis of Quality Management Systems focusing on process efficiency, effectiveness, efficacy safety and business results, requires a different approach to auditing. A “value-adding” perspective for audits is needed. Instead of examining past conformance to requirements and regulations in minute detail, you can use current performance to project future actions.
Therefore, auditing in its many forms is a cost-effective means of improving the organization. To be useful, audits must be performed and presented in a meaningful approach to change practices for the better, audit results must be in business terms and appeal to the interests of the various stakeholders.
This course is designed to enhance your understanding of process auditing techniques. Using interactive workshops, simulated audits and case studies, you will develop practical audit skills, improve evaluation and communication skills, refine reporting skills and sharpen your ability to implement corrective action programs.
By the end of the course participants should be able to:
- Learn the Quality Management System criteria
- Understand the fundamentals of Process Auditing.
- Provide an understanding of the fundamentals on supplier auditing.
- Provide knowledge and skills to plan, conduct, report and follow up audit findings to ensure contractual requirements between the supplier and the customer.
- Be able to conduct Risk-Based & Metric-Driven audits
- Develop effective auditing techniques.
- Practice audit skills in interactive workshops
- Identify key activities for performing a successful audit.
- Evaluate the significance of audit findings.
- Improve communication skills for the presentation of audit findings.
- Report the audit findings and evaluations.
Participants would be able to:
- Perform an audit with the skills and methodology acquired.
- Demonstrate the process-based approach in auditing the supplier.
- Provide a report on areas that are effectively implemented, require improvement or nonconforming to the specified requirements.
Course Introductions and Objectives
Overview, Auditing and the Standard Requirements
Discuss process-approach and metrics-driven audits.
Construct a process map (inputs, outputs, measures)
Discuss QMS requirements
Review all requirements and integrate into an audit plan.
Review E Ink’s SOP and related documentation for Supplier Auditing
Select a Supplier to conduct a mock audit.
Review of Day One Activities
Audit Process (planning, performing and reporting an audit)
Preparing/Planning the audit – key criteria of a process audit
Types of suppliers/vendors and impact levels to determine extent of audit.
Audit – checklist / plan
Execution and Documentation of the audit
Professional Ethics and Conduct
Remediation and conclusions of the audit
Developing an Audit Checklist/Plan
Conducting a process-based and metrics-driven audit.
Auditing the Organization Case Study Scenarios
Audit report – key elements and documentation requirements
Plan, Audit and write audit reports.