Course Description
This course teaches SOCIAL STYLES, the world’s leading Behavioral Style model used by thousands of organizations to improve communication skills and relationships. Every employee at every level of the company attends this instructor-led course, either onsite or virtually. Benefits include improving communications, reducing conflict, and increasing staff retention. Topics include understanding the four Social Styles, how to identify your predominant style, recognize the Social Style of others, strengths and potential weaknesses of each Social Style, and how to flex how you communicate to meet the needs of others. Immediate implementation makes relationships and communications much more effective with internal and external customers.
Who Should Attend
This course is appropriate for every employee at every level of the organization.
Learning Objectives
Through training, participants will learn their specific social style, as well as how to identify and adapt to other people’s social styles to maximize the effectiveness of their communications.
Course Outline
- The four Social Styles
- How to identify your predominant style
- How to recognize the Social Style of others
- Strengths and potential weaknesses of each Social Style
- How to flex your how you communicate to meet the needs of others
Course Format
8 hours
Combination lecture and classroom exercises
Available on-site at your organization and virtually
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