Social Responsibility, ESG, RBA and Client Brand Code of Conduct/Social Audits

Quality Support Group can assist with the preparation and development of management systems for Social Responsibility (Code of Conduct) and Environmental, Social, and Governance (ESG) assessments.

Our work includes labor and ethics policy development in accordance with Client Code of Conduct, as well as federal and state regulations. For example, for one of our clients, we developed their employee handbook, safety program, job safety analysis, job hazard assessment, environmental, and sustainability program within eight weeks. We personalized and developed each policy by conducting a gap analysis against the Code and legal requirements and then created an action plan. We developed job descriptions, job duties, new hire onboarding and orientation, grievance system development, and investigation procedures. We also created personalized safety policies and procedures, internal audits, hazard assessments, and maintained monthly corrective action reports.

For environment and sustainability, QSG conducts internal audits and business impact assessments, develops environmental objectives and goals, and establishes waste management programs as well as greenhouse gas monitoring and reduction programs.

QSG can help your organization develop a responsible sourcing program that includes the evaluation of suppliers, supplier and vendor verification programs, as well as guidance on identifying major next-tier suppliers and implementing regular monitoring programs.

A large portion of our current work involves assisting companies with corrective action and root cause analysis stemming from social audits that resulted in findings. We initiate communication with the certifying body, help with training course delivery, review findings, develop root cause analyses, take immediate corrective actions, and implement preventive measures that comply with the Client Code of Conduct and local law.

QSG has also helped companies prepare for Responsible Business Alliance (RBA), Social Labor Convergence Program (SLCP), SEDEX’s 2- and 4-Pillar Programs, Fair Labor Association (FLA), and Client Brand Code of Conduct/Social audits (Costco, Walgreens, Amazon, etc.).

Please contact Angelo Scangas (USA 978-430-7611) to discuss your needs and to obtain a no obligation proposal.