Small Business Direct Access Program

The Small Business Direct Access Program addresses smaller-scale training needs by making training slots available in popular topics, free of charge, to eligible businesses. Businesses with 100 or fewer Massachusetts employees that contribute to the Workforce Training Fund are eligible to access free training through the Small Business Direct Access Program.

Quality Support Group offers the following courses through the Small Business Direct Access Program:

ISO 9001:2015 Internal Auditing

Value Stream Mapping

Effective Problem Solving Techniques

Lean 5S

Please email seth.deysher@qualitysupportgroup.com with any questions about the Small Business Direct Access Program or QSG’s courses.

Guide to the Small Business Direct Access Program

How to Access Training:

In order to access training through the Small Business Direct Access Program and to determine whether your company is eligible for grant subsidies through the Workforce Training Fund, you will need the following information for your company:

  • Federal Employer Identification Number

  • Valid Certificate of Good Standing from the Massachusetts Department of Revenue

  • Business contact at your organization

  • Basic information about your company and your company’s workforce, including the total number of full-time and part-time employees employed in Massachusetts.

  • Register your business here.

Eligibility Requirements:

  • To qualify to take part in the Workforce Training Fund (WTFP) grant programs your organization must contribute to the Workforce Training Fund. All for-profit employers in Massachusetts contribute to the WTFP via a surcharge on their Unemployment Insurance payments. Non-profit employers that select the contributory method to finance Unemployment Insurance also pay the surcharge and are eligible to participate in WTFP grant programs. Non-profits that select the reimbursable method are paying a discounted rate that does not include contribution to the WTFP and therefore are not eligible. For information about unemployment insurance payment options for non-profit employers click here. No federal, state, or local government entities contribute and therefore are not eligible to take part in any WTFP grant-funded training.

  • To be eligible for any grant subsidies, you must provide a copy of a Certificate of Good Standing for your business from the Massachusetts Department of Revenue. The Certificate must be less than 6 months old at the time you provide it. To request a Certificate of Good Standing click here.

  • Only businesses with 100 or fewer MA employees are eligible for the Small Business Direct Access Program. Employers with more than 100 employees in Massachusetts may apply for a General Program grant.

  • Your business must also be in full compliance with all obligations to the Department of Unemployment Assistance, Department of Industrial Accidents, and any other obligations to the Commonwealth of Massachusetts.

  • If your business has been debarred from doing business with the Commonwealth of Massachusetts or the federal government, your company is not eligible to participate in Workforce Training Fund programs.

  • Only Massachusetts-based payroll (W2) employees working for an eligible business may participate in training.

  • All trainees must be paid at their regular pay rates during all training hours.

  • Contract or temporary employees are not eligible to be trained with these funds.

  • Trainees are not required to live in Massachusetts.

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