Quality Management


Thank you for all of your time and assistance with both; the Internal Audits and the Gap Analysis. I strongly feel that our QMS will have great improvements from these events.


Hi Bob,

Not sure if I ever told you, but the quality manual spreadsheets you provided have impressed every external auditor that’s come in.

We are grateful to you for sharing the template with us. We were certified to the 2015 version of the standard in December and the auditor said we saved him hours of auditing because we had all the information in one place.

More recently a customer asked if we might share the template with them. But I wanted to ask you if that would be alright before doing so.

Please let me know as soon as you can. Take care.

George Belezos

Quality Manager

IXYS Integrated Circuits Division

Hi Al,

I want to tell you how pleased everyone was with how far we have come.  That is due in no small part to your efforts and coaching.  Scott and I appreciate what you have done.

Mike Hughes

KC Precision Machining, LLC.

We had our ISO 9001:2015 certification audit this week and we passed with flying colors! No findings and only 3 OFI’s. We should be receiving our certificate in 4-6 weeks.

I wanted to say Thank You, to you and the QSG team for helping us with this transition. Your assistance certainly made it a much less daunting of a task for us to achieve. I’ll be sure to contact you when it’s time for our internal audit.

Thanks again for all your help!

Erik Sauve

Senior Manufacturing Engineer | Quality Management Systems Representative

Custom MMIC Design Services Inc.


It feels nice to put the successful audit behind us! We filed our corrective action report and sent it over last Friday. We should get our official re-certification in the coming days.

Al was a great resource in pulling us through this project. He fit well with the team. With Al and Don, you have some quality people working for your organization.

We’ll be getting back in touch with Al next month to begin scheduling out the training for ISO 9001:2015.

Rick Waszkiewicz

Director of Inventory Operations

To Bob, Angelo, and Al,

As you have heard we successfully completed our ISO 9001, 2015 audit this past week with no findings and only 2 observations for improvements. I would like to thank you all for your efforts in helping us complete our journey. I’m confident this will make Vacuum Barrier a stronger organization going further. We will keep you in mind as additional demands surface that we may require your services again.

David Tucker

Executive V.P.

Vacuum Barrier Corporation

Angelo, Bob, and the team at Quality Support Group were instrumental in helping with our successful transition from ISO 9001:2008 to ISO 9001:2015. From training on the new standard, to a GAP analysis, to consulting and our internal audit, QSG was helpful and professional throughout the entire process. We’re looking forward to partnering with QSG again in the future as we move towards AS9100 certification.

Erik Sauve

Director of Quality

Custom MMIC

Dear Angelo,

We recently finished the internal audit with Al Scorza. Over the past years, Al Scorza became a mentor to me. I have realized that the impact he made on our business and me was significant. He is the “Man”. I/we owe him a lot for providing the feedback, knowledge and making a positive impact. I wanted you to know, that he is awesome and not like the others, that I had before.

Sebi Carrasco


ComS.I.T. Inc.

Hi Angelo,
Great class! I really enjoyed your course and teaching style.

David Pascucci


Admiral Metals Servicenter Company, Inc.tion

I want to personally thank you for your help in this great accomplishment. You were very helpful, organized, and creative with our business and how it fits with AS/ISO. I enjoyed working with you and look forward to doing it again during internal auditing.

William Hale

Sr. VP of Operations

Test Devices Inc

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