Train-the-Trainer: Achieving High Levels of Performance

Event Details

16 hours (2 x 8-hour sessions)
Due to the comprehensive, hands-on nature of this program, the maximum number of participants is 10.
This workshop is delivered on-site only.

Description

Train-the-Trainer is an intensive 16-hour (2 day) program that prepares individuals responsible for training others to get their trainees to the desired level of competence in the shortest possible time. Participants learn how to apply a step-by-step framework to deliver on-the-job training that provides new learners with the necessary skills and knowledge to successfully execute job tasks. When using these strategies, trainers must take into consideration each trainee’s readiness to learn, baseline competency, preferred learning style, and motivation to learn, as well as possible barriers to learning. The program provides a comprehensive practicum in which each participant leads a mini training session that incorporates real-life scenarios to ensure that training is relatable and actionable. Each participant will receive a critique with valuable feedback to enhance their training skills as they relate to the specific content of their current job tasks.

Who Should Attend

This course is appropriate for any employee who is responsible for training others.

Learning Objectives

After this highly interactive, hand-on workshop, the trainer will be able to:

Eliminate common barriers to training
Identify the baseline knowledge, skills, readiness/attitude of a trainee
Use key adult learning principles
Apply a five-step on-the-job training plan for a specific job task:
1. Determine the training needs
2. Define the learning objectives
3. Prepare written job instructions
4. Establish a training schedule
5. Instruct and evaluate the learner

Course Outline

This Train-the-Trainer course outline is a guideline and can be fine-tuned to the specific needs of your company and the program participants. The program incorporates a variety of teaching methods, including assessment tools, facilitator presentations, group discussion, case studies, training simulations and evaluation.

Day 1 (8 hours)

Introductions
Analyzing past experiences as a trainee
Laying groundwork: defining training, the purpose of training, and why training is so important
Identifying participant’s baseline understanding through a Job Instruction Training Pretest
Characteristics of an effective trainer
Skills practice – sending a clear message
Skills practice- listening using attending skills, clarifying skills, empathetic listening, confirming skills
Identifying baseline skills, knowledge and mind set of the new learner
Identifying the natural learning curve for all new learners
The five-step on-the-job training plan
Conducting a brief, non-work-related one-on-one training in preparation for Day 2
Set the stage, schedule, and provide materials for the hands-on mini training sessions on Day 2

Day 2 (8 hours)

Conducting mini training sessions. Each participant takes the class to their actual work site and conducts an on-the-job training on a job-related task using a class participant as the trainee. The goal is for the trainer to incorporate the training principles and strategies learned in Day 1
The facilitator and class participants critique the training session, providing both verbal and written feedback to the trainer.

Prerequisites

None

Instructors

John Gaumond

★★★★★ 5/5

All the participants in your training were also very impressed with you and your training. They each mentioned to the management team how this was the best training they have received and how your energy and enthusiasm kept them excited and motivated. We really appreciate all you and the team have done for us. We will be in touch soon to review and discuss future trainings.

Tepha Inc.

Paul was definitely very knowledgeable, shared much of his experiences and was very personable. He was able to take a topic that could be very dry and made it interesting. The overall thoughts were that both classes were valuable – especially to those with only several years in the industry.

Curtis Schmidt

Hi Barbara and Angelo,

Thank you for the Holiday cheers! We look forward to working with QSG in 2018. We’ve accomplished a lot together as partners and our Training Program has been a great success thanks to you and QSG. Autoliv’s employees are very grateful to QSG for the opportunities to learn new skills and Autoliv appreciates our employees using these new skills to continually improve our Organization.

Hi Angelo,

The training workshops have been very well received and we are very happy with all that have been completed. The upcoming 5S training is full and we already have others interested so we will be looking to add a class. I am also pushing for additional training with all the training events in all areas of our business.

Train-the-Trainer: Achieving High Levels of Performance

Course Summary

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