Train-the-Trainer: Achieving High Levels of Performance – On-Site April 22-23, 2025

Course Outline

This Train-the-Trainer course outline is a guideline and can be fine-tuned to the specific needs of your company and the program participants. The program incorporates a variety of teaching methods, including assessment tools, facilitator presentations, group discussion, case studies, training simulations and evaluation.

Day 1 (8 hours)

• Introductions
• Analyzing past experiences as a trainee
• Laying groundwork: defining training, the purpose of training, and why training is so important
• Identifying participant’s baseline understanding through a Job Instruction Training Pretest
• Characteristics of an effective trainer
• Skills practice – sending a clear message
• Skills practice- listening using attending skills, clarifying skills, empathetic listening, confirming skills
• Identifying baseline skills, knowledge and mind set of the new learner
• Identifying the natural learning curve for all new learners
• The five-step on-the-job training plan
• Conducting a brief, non-work-related one-on-one training in preparation for Day 2
• Set the stage, schedule, and provide materials for the hands-on mini training sessions on Day 2

Day 2 (8 hours)

• Conducting mini training sessions. Each participant takes the class to their actual work site and conducts an on-the-job training on a job-related task using a class participant as the trainee. The goal is for the trainer to incorporate the training principles and strategies learned in Day 1
• The facilitator and class participants critique the training session, providing both verbal and written feedback to the trainer.