Supply Chain Management (SCM)

Course Outline

1. Overview of supply chain management in the context of business strategy. (4 Hours)
   • Business planning, competitive advantage, supply chain implications.
   • Characteristics of supply chains
   • Bullwhip effect
   • Supply chain management maturity
   • Collaborative planning forecasting and replenishment
   • Organization structures within supply chain management
   • Manufacturing planning and control framework
   • Production environments
2. Demand management processes (4 Hours)
   • Characteristics and types of demand
   • Time fences and planning zones
   • Business planning
   • Principles of forecasting
   • Qualitative and quantitative forecasting methods
   • Forecast bias and error
3. Priority planning (4 Hours)
   • Production plan
   • Sales and Operations Planning (S&OP)
   • Master scheduling
   • The Master production Schedule (MPS)
   • Capacity planning
4. Supply management processes (4 hours)
   • Buy
     • Supplier selection
     • Supplier management
     • Collaborative planning, forecasting, and replenishment (CPFR)
     • Negotiating
     • Supply chain resilience
   • Make
     • Chase production vs. Level load production
     • Capacity planning
     • Dispatching
     • Control of production
     • Theory of constraints & synchronous flow systems
5. Inventory (4 hours)
   • Types and functions of inventory
   • Typical inventory costs
   • ABC classifications
   • Inventory accuracy
   • Safety stock and service levels
   • Inventory replenishment methods
   • Order quantities
6. Continuous improvement (CI) (4 Hours)
   • Benchmarking
   • Quality improvement methods
   • Balanced scorecards
   • Lean manufacturing concepts
   • Design for DFM / DFSC