Learn to implement and optimize Layered Process Audits (LPAs) to align organizational performance, engage all levels of your team, and drive continuous improvement using CQI-8 guidelines.
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Please contact us if you are interested in private training for this workshop.
8 hours (2 x 4-hour sessions)
Combination lecture and classroom exercises
Available at QSG’s training facilities, on-site at your organization, and virtually
Layered Process Audits (LPAs) are a unique technique designed to help improve organization-wide performance by engaging all levels or “layers” of the organization. The LPA approach is a proven means to help align the entire organization on Key Performance Indicators, reinforce the responsibilities and accountabilities of all “layers” to meet those objectives and help identify opportunities to improve processes and their performance.
The term “Layered Process Audit” does not refer to a conventional internal audit but rather represents a technique that calls for short, focused audits performed by multiple levels (or layers) of the organization. LPAs involve a wide range of people from the organization engaged in verifying the viability of selected processes, not a small team of internal auditors. This approach helps align the organizational “layers” into a continuum where all understand what is important to ensure outcomes are successful and that all members are committed to making it happen.
Layered Process Audits (LPAs) training helps the learner understand what LPAs are and how to use them. Participants will learn:
This course covers the steps for conducting an LPA while taking learners through examples that help bring concepts to life.
Bob,
Thank you for all of your time and assistance with both; the Internal Audits and the Gap Analysis. I strongly feel that our QMS will have great improvements from these events.
Hi Bob,
Not sure if I ever told you, but the quality manual spreadsheets you provided have impressed every external auditor that’s come in.
We are grateful to you for sharing the template with us. We were certified to the 2015 version of the standard in December and the auditor said we saved him hours of auditing because we had all the information in one place.
More recently a customer asked if we might share the template with them. But I wanted to ask you if that would be alright before doing so.
Please let me know as soon as you can. Take care.
Hi Al,
I want to tell you how pleased everyone was with how far we have come. That is due in no small part to your efforts and coaching. Scott and I appreciate what you have done.
We had our ISO 9001:2015 certification audit this week and we passed with flying colors! No findings and only 3 OFI’s. We should be receiving our certificate in 4-6 weeks.
I wanted to say Thank You, to you and the QSG team for helping us with this transition. Your assistance certainly made it a much less daunting of a task for us to achieve. I’ll be sure to contact you when it’s time for our internal audit.
Thanks again for all your help!
Angelo,
It feels nice to put the successful audit behind us! We filed our corrective action report and sent it over last Friday. We should get our official re-certification in the coming days.
Al was a great resource in pulling us through this project. He fit well with the team. With Al and Don, you have some quality people working for your organization.
We’ll be getting back in touch with Al next month to begin scheduling out the training for ISO 9001:2015.
To Bob, Angelo, and Al,
As you have heard we successfully completed our ISO 9001, 2015 audit this past week with no findings and only 2 observations for improvements. I would like to thank you all for your efforts in helping us complete our journey. I’m confident this will make Vacuum Barrier a stronger organization going further. We will keep you in mind as additional demands surface that we may require your services again.
Thanks for letting us know!
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