Event Details

40 hours
Combination lecture and classroom exercises
Available virtually in conjunction with a partner organization

Description

This five-day course was developed to cover all requirements of both the ISO 9001:2015 and IATF 16949:2016 standards, including the new IATF 16949 requirements for Internal and Second Party Auditors (clauses 7.2.3 and 7.2.4) regarding Core Tools and Customer-Specific Requirements. You’ll learn how to interpret the verbiage of the ISO 9001:2015 & IATF 16949:2016 Standards and apply it to your own organization. We’ll take you through the full audit process, including: audit planning and preparation, opening meetings, document review, interviewing auditees, closing meetings and reporting. Training includes easy-to-use tools to simplify the auditing process.

This is a practical, how-to course that is not bogged down in academic discussions. We use case studies, role-plays, and other real-life practice exercises to keep the training active and build competence.

Who Should Attend

Quality Managers
Those who perform supplier audits
Management Representatives
Top Management
Audit Program Managers
Managers who are audited in QMS audits
Lead Auditor Candidates
Internal Auditors
Those involved in designing a QMS for their organizations
Those who perform third-party (ISO/IATF certification audits)
Quality Consultants

Learning Objectives

Through training, you will:

Develop the knowledge and skills required to become a Lead Auditor
Improve your understanding of the international standard
Learn how to audit to the requirements of the Standard and to your own Standard Operating Procedures (SOPs)
Conform to the auditing practices outlined in ISO 19011
Fulfill the education requirements of the Exemplar Global Certified Lead Auditor program

Course Outline

Day 1
1	Course Introduction
2	History of Quality Management
3	In-depth Review of Standard

Day 2
1	Learning Game on Pre-assignment
2	Exercise: Audit Case Studies
3	Test on Standards
4	Review Test
5	AU Module – Part 1. Intro to Auditing
6	Test on Part 1 / Review Test
7	Part 2. Preparing for an Audit

Day 3
1	Test on Part 2 / Review Test
2	Part 3. Conducting the Audit
3	Test on Part 3 / Review Test
4	Audit Role Play Exercise 1
5	Part 4. Completing the Audit
6	Test on Part 4 / Review Test
7	Exercise: Writing Audit Findings

Day 4
1	TL Unit: Leading an Audit Team
2	Audit Role Play Exercise 2
3	Exercise: Conducting a Closing Meeting
4	Writing the Audit Report
5	Test on TL Unit / Review Test
6	Conclusion & Evaluations

Day 5
1	Linking Automotive Core Tools to IATF 16949
2	Customer Specific Requirements
3	Management Systems Auditing Exercise
4	CSR/Core Tools Examination

Prerequisites

None. Our students range from seasoned quality professionals to novices. Our goal is to meet everyone at their current level of competence and increase it. All students are required to bring their own printed copy of ISO 9001:2015. Most students will be able to obtain a copy from their company.

Instructors

Jeremy

★★★★★ 5/5

Bob,

Thank you for all of your time and assistance with both; the Internal Audits and the Gap Analysis. I strongly feel that our QMS will have great improvements from these events.

George Belezos

Hi Bob,

Not sure if I ever told you, but the quality manual spreadsheets you provided have impressed every external auditor that’s come in.

We are grateful to you for sharing the template with us. We were certified to the 2015 version of the standard in December and the auditor said we saved him hours of auditing because we had all the information in one place.

More recently a customer asked if we might share the template with them. But I wanted to ask you if that would be alright before doing so.

Please let me know as soon as you can. Take care.

Mike Hughes

Hi Al,

I want to tell you how pleased everyone was with how far we have come. That is due in no small part to your efforts and coaching. Scott and I appreciate what you have done.

Erik Sauve

We had our ISO 9001:2015 certification audit this week and we passed with flying colors! No findings and only 3 OFI’s. We should be receiving our certificate in 4-6 weeks.

I wanted to say Thank You, to you and the QSG team for helping us with this transition. Your assistance certainly made it a much less daunting of a task for us to achieve. I’ll be sure to contact you when it’s time for our internal audit.

Thanks again for all your help!

Rick Waszkiewicz

Angelo,

It feels nice to put the successful audit behind us! We filed our corrective action report and sent it over last Friday. We should get our official re-certification in the coming days.

Al was a great resource in pulling us through this project. He fit well with the team. With Al and Don, you have some quality people working for your organization.

We’ll be getting back in touch with Al next month to begin scheduling out the training for ISO 9001:2015.

David Tucker

To Bob, Angelo, and Al,

As you have heard we successfully completed our ISO 9001, 2015 audit this past week with no findings and only 2 observations for improvements. I would like to thank you all for your efforts in helping us complete our journey. I’m confident this will make Vacuum Barrier a stronger organization going further. We will keep you in mind as additional demands surface that we may require your services again.

Course Summary

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