Event Details

20 hours

Combination lecture and classroom exercises
Available at QSG’s training facilities, on-site at your organization, and virtually

Description

This ISO 9001 Internal Auditor Training course employs a metrics-driven, process-based approach to the theory and practice of conducting value-added audits of the ISO 9001:2015 quality management system. It prepares internal auditors to perform effective process audits and helps managers and supervisors take full advantage of the internal audit process. Training includes a detailed review of all elements of ISO 9001:2015 its effective implementation, and the benefits of quality management systems. This course meets the training portion of the requirements for certification of individual internal auditors. Training also addresses the requirements of ISO 19011 Auditing Standard.

Who Should Attend

This ISO 9001 Internal Auditor Training course is designed for individuals responsible for managing an audit program for ISO 9001:2015, internal auditors, Quality Managers, Quality Assurance engineers, or anyone seeking to learn the process-based, metrics-driven audit process.

Learning Objectives

This course is designed to provide students with

An overview of the audit system and its requirements
The structure of the ISO 9001: 2015 requirements
An overview of the Process Model and Risk Based Thinking
Key principles in planning and controlling audits
The conduct and roles of an auditor
The content and structure of a documented quality management system
How audits fit into the overall system

Course Outline

Comprehensive review ISO 9001:2015 Standard and it structure
ISO 9001:2015 Quality Principles
ISO 9001 Internal Auditor Training Key Themes
- Process Approach
- Risk Based Thinking
- Context of the Organization
- Leadership
- Planning the Quality Management System
- Documented Information
- Organizational Knowledge
- Control of Externally Provided Processes, Products and Services
- Exclusions/Scope
- Evaluation
- Internal Audit
- Plan Do Check Act (PDCA)
Detailed Review of ISO 9001:2015 Standard
Audit Planning and Execution are reinforced through a series of interactive workshops, simulated audits, tutorials, and case studies. Training includes a discussion about internal auditing metrics. Specific training topics include:
- Introduction to Quality Audits
- Management of Audit Programs
- Audit Planning and Preparation
- Audit Planning
- Opening Meeting and Conducting the Audit
- Summary Statement and Closing Meeting
- Completing the Audit Report
- Writing Nonconformities (using CARs)
- Corrective Action and Close Out (using CARs)
- Verification and Close Out

Prerequisites

Instructors

Susan Gorveatte, Angelo Scangas, Eric Doody

Jeremy

★★★★★ 5/5

Bob,

Thank you for all of your time and assistance with both; the Internal Audits and the Gap Analysis. I strongly feel that our QMS will have great improvements from these events.

George Belezos

Hi Bob,

Not sure if I ever told you, but the quality manual spreadsheets you provided have impressed every external auditor that’s come in.

We are grateful to you for sharing the template with us. We were certified to the 2015 version of the standard in December and the auditor said we saved him hours of auditing because we had all the information in one place.

More recently a customer asked if we might share the template with them. But I wanted to ask you if that would be alright before doing so.

Please let me know as soon as you can. Take care.

Mike Hughes

Hi Al,

I want to tell you how pleased everyone was with how far we have come. That is due in no small part to your efforts and coaching. Scott and I appreciate what you have done.

Erik Sauve

We had our ISO 9001:2015 certification audit this week and we passed with flying colors! No findings and only 3 OFI’s. We should be receiving our certificate in 4-6 weeks.

I wanted to say Thank You, to you and the QSG team for helping us with this transition. Your assistance certainly made it a much less daunting of a task for us to achieve. I’ll be sure to contact you when it’s time for our internal audit.

Thanks again for all your help!

Rick Waszkiewicz

Angelo,

It feels nice to put the successful audit behind us! We filed our corrective action report and sent it over last Friday. We should get our official re-certification in the coming days.

Al was a great resource in pulling us through this project. He fit well with the team. With Al and Don, you have some quality people working for your organization.

We’ll be getting back in touch with Al next month to begin scheduling out the training for ISO 9001:2015.

David Tucker

To Bob, Angelo, and Al,

As you have heard we successfully completed our ISO 9001, 2015 audit this past week with no findings and only 2 observations for improvements. I would like to thank you all for your efforts in helping us complete our journey. I’m confident this will make Vacuum Barrier a stronger organization going further. We will keep you in mind as additional demands surface that we may require your services again.

ISO 9001:2015 Internal Auditing

Course Summary

Upcoming Events