This intensive course is designed to quickly and efficiently give students the information, skills, strategies, and techniques to successfully prepare to sit for the ASQ CMQ/OE certification exam.
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Please contact us if you are interested in private training for this workshop.
24 hours
Combination lecture/discussion and individual/group work sessions
Available virtually, at QSG’s training facilities, or on-site at your organization
The Certified Manager of Quality (CMQ)/Organizational Excellence (OE) is a professional who leads and champions process improvement initiatives everywhere from small businesses to multinational corporations and can have regional or global focus in a variety of service and industrial settings. They facilitate and lead team efforts to establish and monitor customer/supplier relations, support strategic planning and deployment initiatives, and help develop measurement systems to determine organizational improvement. The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.
Through discussion, review, and practice, attendees will become thoroughly familiar with the complete Quality Manager Certification Body of Knowledge (BoK). Class discussions include an in-depth overview of the exam process, along with rationales for correct answers. Sample test questions and answers offer participants a better understanding of the basic principles and applications that will appear on the exam.
This intensive course is designed to quickly and efficiently give students the information, skills, strategies, and techniques to successfully prepare to sit for the ASQ CMQ/OE certification exam offered 4 times a year.
*Taking this course does not constitute or imply the successful passing of the ASQ CMQ/OE certification exam. Participants will need to study the course material and practice questions outside of class.
This course is designed for individuals who who would like to reinforce their skills, knowledge, and capacity to understand the CMQ/OE BoK in preparation for taking the ASQ CMQ/OE examination
Through training, participants will:
Module I: Leadership
Module II: Strategic Plan Development and Deployment
Module III: Management Elements and Methods
Module IV: Quality Management Tools
Module V: Customer-Focused Organizations
Module VI: Supplier Chain Management
Module VII: Training and Development
Module VIII: Review of Constructed-Response (Essays)
Module IX: General Exam Information, Test Taking Tips, and Practice Test
Bob,
Thank you for all of your time and assistance with both; the Internal Audits and the Gap Analysis. I strongly feel that our QMS will have great improvements from these events.
Hi Bob,
Not sure if I ever told you, but the quality manual spreadsheets you provided have impressed every external auditor that’s come in.
We are grateful to you for sharing the template with us. We were certified to the 2015 version of the standard in December and the auditor said we saved him hours of auditing because we had all the information in one place.
More recently a customer asked if we might share the template with them. But I wanted to ask you if that would be alright before doing so.
Please let me know as soon as you can. Take care.
Hi Al,
I want to tell you how pleased everyone was with how far we have come. That is due in no small part to your efforts and coaching. Scott and I appreciate what you have done.
We had our ISO 9001:2015 certification audit this week and we passed with flying colors! No findings and only 3 OFI’s. We should be receiving our certificate in 4-6 weeks.
I wanted to say Thank You, to you and the QSG team for helping us with this transition. Your assistance certainly made it a much less daunting of a task for us to achieve. I’ll be sure to contact you when it’s time for our internal audit.
Thanks again for all your help!
Angelo,
It feels nice to put the successful audit behind us! We filed our corrective action report and sent it over last Friday. We should get our official re-certification in the coming days.
Al was a great resource in pulling us through this project. He fit well with the team. With Al and Don, you have some quality people working for your organization.
We’ll be getting back in touch with Al next month to begin scheduling out the training for ISO 9001:2015.
To Bob, Angelo, and Al,
As you have heard we successfully completed our ISO 9001, 2015 audit this past week with no findings and only 2 observations for improvements. I would like to thank you all for your efforts in helping us complete our journey. I’m confident this will make Vacuum Barrier a stronger organization going further. We will keep you in mind as additional demands surface that we may require your services again.
Thanks for letting us know!
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