Event Details

20 hours

Combination lecture and classroom exercises
Available at QSG’s training facilities, on-site at your organization, and virtually

Description

The aerospace industry has unique requirements for quality management, which is why many companies that deliver products and services within aviation, space, and defense work to earn AS9100 certification. This standard sets quality management system requirements with the challenges of the aerospace industry in mind. AS9100D includes all the requirements of ISO 9001:2015 along with approximately 105 additional requirements specific to the Aviation, Space and Defense industry.

AS9100D Internal Auditing training is designed to provide a working understanding of a quality management system based on the requirements of AS9100D. It prepares internal auditors to perform effective process audits and helps managers and supervisors take full advantage of the internal audit process. Students will gain an understanding of the requirements of AS9100D and its interrelationship with other elements of the ISO family of standards. This course meets the training portion of the requirements for certification of individual internal auditors. Training focuses on the process approach and ensures that you maximize the benefits that implementing a quality standard can bring.

Key Session Topics:

The Process Approach
- “Process” definition as used in AS9100D
- Understanding the focus on processes
- Defining processes
- Understanding processes versus activities
- Explain what certification body auditors will be expecting
The Metrics-Driven Approach
- Discussion of the AS9101D Standard
- Discussion of the auditing requirements cited in AS9101D
Risk Management
- Make risk management understandable
- Define and give good explanations of risk management including numerous examples
- Explain risk management approaches for different sized companies
- Introduce several risk management tools including how apply them
Configuration Management
- Define configuration management and make the process understandable
- Explain the requirements for a configuration management system
Project Management
- Define project management
- Explain what is required

Who Should Attend

This course is appropriate for anyone responsible for managing or conducting internal audits to the AS9100 standard, as well as for those overseeing program implementation, system maintenance, and/or continuous improvement of a quality management system based on the requirements of AS9100.

Learning Objectives

At the end of this course, participants will be able to:

Fully understand and successfully interpret the AS9100 requirements
Understand how to audit using the process approach
Ask audit questions that get results
Plan for an Internal Audit
Identify and document nonconformities
Audit to the AS9100 Quality Management Systems
Gain insight into the AS9100 audit requirements to augment/sustain an existing Program
Help manage a successful AS9100 implementation project
Provide professional credentials to internal auditors
Conduct an audit against the ISO 19011 Audit standard

Course Outline

Day 1 of this AS9100D Internal Auditing training course is a comprehensive review of the theory and practice of the AS9100:2016 Standard and Internal Auditing. This day includes:

Introduction and Welcome
The Challenge for Top Management
ISO 9001:2015 changes incorporated into AS9100:2016
Seven Quality Management Principles
The AS9100:2016 Standard Explained
Family of Standards
Detailed review of all elements of AS9100:2016 standard
Attendees will also gain an understanding of Customer Oriented Processes (COPs), as well as the customer-specific requirements defined by the AS9100:2016 Standard.

Day 2 of this course is designed to enhance your understanding of process-based, metric-driven auditing techniques. This day includes:

Introduction to AS9100:2016 Audit Trails

Documentation for AS9100:2016
The audit cycle and ISO 19011
Introduction to Quality Audits
Management of Audit Programs
Audit Planning and Preparation
Scope and Objectives
Audit Plan
Performing the Audit
Opening Meeting
Quality Audits
Conducting the Audit
Writing Nonconformity Statements
Writing Nonconformities (using CARs)
Closing Meeting
Summary Statement and Closing Meeting

Day 3 (1/2 day) includes:

Practice Audit
Documentation Review
Prepare an Audit Plan
Conduct Audit
Prepare Audit Summary Report

The course also looks at effective auditing techniques, interviewing skills, communication skills, and teamwork concepts. Internal auditing metrics are also discussed. Interactive workshops, simulated audits, tutorials and case studies are practiced with the group to further convey the theory of the auditing process.

Prerequisites

None

Instructors

Angelo Scangas, Albert F. Scorza, Derek Churchill, Garrett “Gus” Rathgeber, PhD, Laura Halleck, Rick White

Jeremy

★★★★★ 5/5

Bob,

Thank you for all of your time and assistance with both; the Internal Audits and the Gap Analysis. I strongly feel that our QMS will have great improvements from these events.

George Belezos

Hi Bob,

Not sure if I ever told you, but the quality manual spreadsheets you provided have impressed every external auditor that’s come in.

We are grateful to you for sharing the template with us. We were certified to the 2015 version of the standard in December and the auditor said we saved him hours of auditing because we had all the information in one place.

More recently a customer asked if we might share the template with them. But I wanted to ask you if that would be alright before doing so.

Please let me know as soon as you can. Take care.

Mike Hughes

Hi Al,

I want to tell you how pleased everyone was with how far we have come. That is due in no small part to your efforts and coaching. Scott and I appreciate what you have done.

Erik Sauve

We had our ISO 9001:2015 certification audit this week and we passed with flying colors! No findings and only 3 OFI’s. We should be receiving our certificate in 4-6 weeks.

I wanted to say Thank You, to you and the QSG team for helping us with this transition. Your assistance certainly made it a much less daunting of a task for us to achieve. I’ll be sure to contact you when it’s time for our internal audit.

Thanks again for all your help!

Rick Waszkiewicz

Angelo,

It feels nice to put the successful audit behind us! We filed our corrective action report and sent it over last Friday. We should get our official re-certification in the coming days.

Al was a great resource in pulling us through this project. He fit well with the team. With Al and Don, you have some quality people working for your organization.

We’ll be getting back in touch with Al next month to begin scheduling out the training for ISO 9001:2015.

David Tucker

To Bob, Angelo, and Al,

As you have heard we successfully completed our ISO 9001, 2015 audit this past week with no findings and only 2 observations for improvements. I would like to thank you all for your efforts in helping us complete our journey. I’m confident this will make Vacuum Barrier a stronger organization going further. We will keep you in mind as additional demands surface that we may require your services again.

AS9100D Internal Auditing

Course Summary

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