AS13100 Problem Solving Requirements for Aerospace Suppliers

Course Summary

This seminar covers all phases of the team approach to identifying and solving problems, based on problem-solving requirements defined by AS13000 using the 8D methodology.

Event Details

16 hours
Combination lecture and classroom exercises
Available on-site at your organization, at QSG’s facilities, and virtually


This 2-day seminar covers all phases of the team approach to identifying and solving problems, based on the problem-solving requirements defined by AS13000 using the eight-discipline (8D) methodology.

AS13100 and RM13000 define the Problem-Solving standard for suppliers within the aero-engine sector, with the Eight Disciplines (8D) problem solving method as the basis for this standard. Successful application of 8D achieves robust corrective and preventive actions to reduce the risk of repeat occurrences and minimize the cost of poor quality.

This seminar covers all training requirements as specified in Appendix C of AS13000.

Who Should Attend

This course is designed for individuals and teams responsible for identifying, solving, and eliminating problems that hinder quality, productivity, and Customer Satisfaction.

Learning Objectives

Through training, participants will:

  • Understand problem solving in an environment of managed continual improvement
  • Be aware of approaches to achieving a problem-solving culture
  • Be able to implement effective team problem solving processes and techniques
  • Understand, and effectively apply, the Eight Disciplines (8-D)
  • Understand how to use and link 5-Why with Cause-and-Effect Diagrams
  • Employ root cause analysis for both special and common cause failure modes and solutions
  • Use Is/Is Not and Factor Change Analysis
  • Understand and use the Seven Statistical problem-solving tools
  • Effectively select, verify, implement, and sustain permanent corrective actions
  • Identify and implement systemic solutions

Course Outline

  • Overview and Links to Other Tools and Methodologies
  • D0: Implement Immediate Containment and Prepare for 8D
  • D1: Form the Team
  • D2: Describe the Problem
  • D3: Develop Containment Actions
  • D4: Identify and Verify Root Causes
  • D5: Identify Corrective Action
  • Decision Making
  • D6: Implement Corrective Action
  • Checklists and Worksheets
  • Pareto Diagrams and Trend Charts
  • Control Charts
  • D7: Define and Plan Preventive Action




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