Quality Support Group, Inc. is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qualitysupportgroup.com (the “Site”) or use our training and consulting services (collectively, the “Services”).

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, company name, job title, and payment information when you interact with our Site or use our Services.

1.2 Usage Data: We may also collect non-personal information about your interactions with the Site, such as your IP address, browser type, referring pages, and operating system.

2. Use of Information

2.1 We use the collected information for various purposes, including:

   – Providing and maintaining our Services

   – Communicating with you about our Services

   – Personalizing your experience on our Site

   – Processing payments

   – Analyzing and improving our Services

   – Complying with legal obligations

3. Sharing of Information

3.1 We may share your information in the following circumstances:

   – With service providers or third parties who assist us in operating our business or providing services to you

   – To comply with legal obligations or enforce our policies

   – With your consent or at your direction

4. Cookies and Tracking Technologies

4.1 Our Site may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may limit your access to certain features of the Site.

5. Data Security

5.1 We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

6.1 You may opt-out of receiving promotional emails from us by following the instructions provided in the email. Please note that even if you opt-out of receiving marketing communications, we may still send you non-promotional communications related to your use of our Services.

7. Children’s Privacy

7.1 Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

8.1 We may update this Privacy Policy without notice. We encourage you to review this Privacy Policy periodically for changes.

9. Contact Us

9.1 If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using our Site and Services, you consent to the terms of this Privacy Policy.