Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that businesses need to deliver goods and services to their clients.
Operations Management involves strategic, tactical and operational oversight. It focuses on carefully managing processes to produce and distribute products and services. Major operations management activities often include product development, supply chain, production and distribution. Related activities include managing purchasing, inventory control, quality control, storage, logistics and evaluations of processes. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of the products or services and on the processes required for effective execution. Core processes to be managed effectively can include:
- Product and Service Production
- Quality Management
- Inventory Management
- Supply Chain Management
- Logistics and Transportation Management
- Facilities Management
- Configuration Management
- Distribution Channels
- Enterprise Resource Planning
QSG’s Lean Operations consulting and training programs are designed for managers and other individuals involved with an organization’s operations. It is truly a learning experience that will transition into optimizing your organization’s costs, quality, speed and customer service – all of which will make a significant impact on your bottom line. Developing a structure for diagnosing, improving and designing effective processing systems is supported by real-world case studies, group workshops and simulation models.
Under the guidance of the QSG Lean Operations Team, you will you master and implement the practice of Lean Six Sigma operations at your organization.
Quality Support Group (QSG) offers a full range of consulting and training services, including:
Basic Data Mining (a.k.a. Multi-Vari Studies) with Minitab
Basic Lean Manufacturing
Basic Quality Tools for Process Improvement
Creating Manufacturing Cells
Define, Measure, Analyze, Improve and Control (DMAIC)
Implementing a KanBan Pull System
Lean Business Simulation©
Lean Six Sigma Black Belt
Lean Six Sigma Green Belt
Lean Six Sigma Yellow Belt
Minitab Quick Start
Single Minute Exchange of Dies (SMED)
Standard Work Documentation
Value Stream Mapping (VSM)
QSG can help your organization use Lean Six Sigma methods and tools to boost performance and results. Sustainable performance is central to QSG’s approach to helping our customers achieve sustainable success across the full value chain of the organization.