An energetic professional with over 20 years of experience, Lucy has a proven track record of driving collaborative and transformative quality management system (QMS) compliance programs in the aerospace and automotive industries. Lucy is skilled in risk-based thinking methodologies and excels in developing and implementing solutions that integrate business management processes seamlessly. She is known for fostering interactive and rewarding learning experiences and is a sought-after coach and trainer, leveraging company-specific data to drive engagement and effectiveness in quality systems education.
Lucy has held key leadership roles, including Senior Quality System Manager and Lead Auditor at Sensata Technologies, where they managed QMS certification programs across more than 20 sites worldwide. She has led integration efforts for over 10 acquired businesses and facilitated compliance assessments for major OEM and Tier customer requirements, resulting in new business opportunities. As a corporate trainer, [Lucy specializes in quality tools, failure mode analysis, and functional safety management, delivering training across global manufacturing, distribution, and engineering sites. Additionally, she has served as a certified Plexus International Trainer, offering customized training modules tailored to organizational needs.
Lucy holds Bachelors of Arts degrees in Business Management and Marketing from Johnson & Wales University. She is native bilingual in Portuguese.
Certifications
International Register of Certificated Auditors (IRCA) Lead Auditor QMS9000 #01182613
Chartered Quality Institute (CQI) Member
Plexus International Trainer
