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Over the last 20 years Quality Support Group has grown its membership to 175 companies. We continue to expand through our networking and best practice meetings, training workshops, by word of mouth from loyal customers, and due to the financial support of our Members.

Your membership helps support Quality Support Group’s diverse training and educational programs. The financial support of our Members also allows QSG to engage industry experts for our Quarterly Meetings and various other initiatives.

Please consider supporting QSG with a paid membership!

Benefits of Membership
QSG Members have access to the industry’s best consulting and training solutions, delivered by top-notch professionals who understand your industry and business requirements. QSG Members also receive the following benefits:

  •  Free access to Quarterly Meetings
  • Continuing Education Unit (CEU) credits for ASQ Certifications
  • Discounts to ALL QSG Public Training Workshops
  • Free ½ Day, On-Site GAP Analysis Assessment to the ISO 9001:2015 Standard
  • Free ½ Day, On-Site Lean Manufacturing GAP Assessment
  • Free Consulting and Assistance for Workforce Training Fund Program applications and training (General and Express Programs)
  • Access to a pool of Qualified Second Party Auditors
  • Access to Master Black Belts for best practices and benchmarking
  • One Membership includes ALL company employees

Membership Options
Option 1 : $100, companies with 50 people or fewer
Option 2 : $250, companies with 51 – 200 people
Option 3 : $500, companies with over 200 people



Training Grants

Government funding is available to help businesses train incumbent and newly hired workers. At the state level, economic development agencies often offer assistance in the form of grants. State training grant programs vary in size and scope, but in most cases they are designed to upgrade the skills of workers in order to improve business productivity and competitiveness in the global marketplace.

Our clients have received millions of dollars in grant funding for employee training.Regardless of region and industry, QSG will help your business identify grant programs that meet your training needs and work with you to provide the information and resources necessary to apply for a training grant.

Massachusetts provides businesses with funding to train incumbent and newly hired employees through the Workforce Training Fund Programs (WTFP). Grant opportunities include a General Program for customized training in job-related skills, as well as Express Program grants for small companies to address their employee training needs through a list of pre-approved courses.

Recent Workforce Training Fund awards for QSG clients in Massachusetts include:

$242,000 to Communications &Power Industries, Inc. for Lean Sigma and Quality Tools Training
$234,000 to Columbia Tech for APICS/Supply Chain, Problem Solving and Lean
$234,000 to Cabot Corporation for Lean Processes, Project Management, SPC, & Kaizen Events
$189,940 to Autolive for IATF 16949:2016, CQM/OE Prep Training, CQA
$159, 244 to Innovative Mold Solution Lean/Six Sigma Leadership, GD&T, SPC & DOE
$156,690 to Sid Wainer for Lean, HACCP, SQF and Supervisory Skills
$119,400 to Ultra Herley for Lean, DOE and Project Management
$110,240 to GTR Manufacturing for Supervisory Skills, Solderablitly, Lean/Six Sigma Leadership
$100,000 to ABnote USA for Lean Manufacturing training
$86,400 to FLEXcon for ISO 14644 training (Clean Room)
$82,800 to Majalite Corporation Lean/Six Sigma Leadership, FMEA & Kaizen Events
$82,200 to Crystal Engineer for ISO 13485, AS9100 and Sales Training
$67,000 to Uno Foods, Inc. for Safe Quality Food (SQF) training
$48,000 to Hub Folding Box for Food Safety/HAACP and SQF Level II
$32,640 to Stellar Industries Corp. for AS9100 training
$17,680 to T & T Anodizing for ISO9001:2008

The Michigan Economic Development Job Training (EDJT) program is designed to provide job training assistance to the State’s employers. Priority is given to projects that demonstrate a need for high-skill training and create or retain high-wage, high-skill jobs, in industries such as advanced manufacturing, life sciences, technology, and Homeland Security and defense.

New Hampshire
The New Hampshire Job Training Fund is available to businesses located in the New Hampshire, as well as businesses intending to locate in the State, that pay quarterly taxes into the NH Unemployment Trust Fund. Training programs may include: structured, on-site laboratory or classroom training; basic skills; technical skills; quality improvement; safety; management and supervision; and English as a second language.

New Jersey
The Skills4jersey Training Grant Program provides funding for employers to upgrade the skills of incumbent and newly hired employees, for the purposes of retaining highly skilled and high wage jobs in New Jersey. Eligible projects include classroom, on-the-job, and computer-based training for a variety of industries.

Rhode Island
The Governor’s Workforce Board of Rhode Island Express Grant Program solicits applications for workforce improvement programs designed to increase the skills of the incumbent workforce and support the competitiveness and growth of Rhode Island businesses.

Workforce training assistance in Virginia is provided through the Virginia Jobs Investment Program (VJIP), an economic development incentive providing customized recruiting and training services to companies that are creating new jobs or experiencing technological change.

Training Courses

Events Calendar

Quality Support Group designs and delivers industry-leading workforce training solutions for our clients. QSG’s training portfolio includes topical and systemic approaches to improving organizational cultures, and we provide both public and customized in-house training courses. Since 1993, QSG has trained over 10,000 people in all areas of quality/regulatory systems and continuous improvement.

Training Events Calendar

QSG offers training courses in the following areas:

Quality Management 

AS9100:2009 Implementation Course
AS9100:2009 Internal Auditing
Certified Quality Auditor (CQA) Exam Preparation Workshop
ISO 9001:2015 Update Revision: What you need to know now!
ISO 9001:2015 Leadership Workshop
ISO 9001:2015 Lead Auditor Training
ISO 9001:2015 Internal Auditing
ISO 9001:2015 Internal Auditor Transition Workshop
ISO 9001:2015 Transition and Implementation
ISO 9001: 2015 Risk Based Thinking
ISO 13485:2016 Internal Auditing
ISO 13485:2016 Lead Auditor Training
ISO 13485:2016 Overview
ISO/IEC 17025
Software Development for Medical Device Manufacturers
TS 16949:2009 Internal Auditing
TL 9000 Implementation

Process Improvement Tools / Techniques

Advanced Problem Solving: A Systematic Approach to Root Cause Analysis
Advanced Product Quality Planning
Basic Problem Solving
Basic Statistical Concepts
Blueprint Reading
Design of Experiments (DOE)
Advanced Design of Experiments
FMEA (Failure Mode and Effects Analysis)
Advanced FMEA (Failure Mode and Effect Analysis)
Geometric Dimensioning and Tolerancing (GD&T)
GR&R – Gauge Repeatability Reproducibility
Kaizen Events
Project Management
SPC (Statistical Process Control)
Supply Chain Management

Operations Management (Lean Six Sigma)

Basic Lean Manufacturing Concepts
Lean Business Simulation© Course
Basic Quality Tools for Process Improvement
DMAIC Process (Define, Measure, Analyze, Improve and Control)
Black Belt
Green Belt
Yellow Belt
Minitab Essentials Workshop
Creating Manufacturing Cells
Implementing a KanBan Pull System
Value Stream Mapping (VSM)
Standard Work Documentation
SMED – Single Minute Exchange of Dies
Introduction to SolidWorks
Leadership Awareness
Leading Change

Business Management

Leading A Team
Supervisory Skills
Transformational Leadership

Food Safety / Certification

Control of Listeria in the Ready-to-Eat (RTE) Environment
FDA-Food Safety Preventive Controls
Food Safety Systems Internal Auditing
HACCP Fundamentals and Implementation
Implementing Safe Quality Food (SQF) Systems

Environmental Management Systems

ISO 14001:2015 Internal Auditing
ISO 14001:2015 Overview

FDA Quality System (QS) Regulation/Medical Device Good Manufacturing  Practices / ISO 13485

ISO 13485:2016 Internal Auditing
ISO 13485:2016 Lead Auditor Training
ISO 13485:2016 Overview
Process Validation: Principles and Protocols 

All of the above courses are available at QSG’s training facilities or on-site at your organization.

Training Grants