Cynthia is internationally recognized as an influential Ph.D. focused on supply/service chain performance and business growth. Melding her industry, academia, and federal government experience, Cynthia consults, mentors, and provides training in business and supply chain performance strategy, digital transformation, and rapid competitive stance improvement. Since 2001, her company, Process & Strategy, has been helping organizations increase scale and grow successfully without chaos and with revenue generation.
Example successes based on her work, a MidCap company recently tripled its business valuation 2 years. An Indian food safety initiative became part of the portfolio of projects the U.S. White House brought to India for the 2010 Presidential trip. A global pharmaceutical supply chain significantly decreased its total supply chain costs as part of a $1.5B transformation through alignment, common metrics, standardized processes, and improved data. Converted procurement areas from traditional to strategic supplier methodologies and built negotiation capability.
She is a Master SCOR-P instructor and guest lecturer for universities such as UM-Boston, University of New Hampshire, and has worked with MIT’s Supply Chain and Logistics Excellence program; was a Professor of Industrial Manufacturing and Supply Chain Project Management for the Defense of Defense, Defense Acquisition University (DAU); successfully commercialized early-stage technologies.
Some of the companies Cynthia has worked include: BAE, Raytheon, Amgen, American Airlines, Lockheed Martin, Garrett Metal Detectors, Atlas Copco, Parker Hannifin, Sky Works, Philips, Microsoft, Community Coffee, Tea Forte, Forte Payment Systems, Lindt Sprüngli, Biogen, Apple Computers, Caterpillar, and more. She also helps small businesses succeed in her non-profit work.
Cynthia received her B.S. and M.S. in Engineering from The University of Illinois – Urbana/ Champaign and has Ph.D. in Industrial Engineering from UT-Arlington with a specialization in management. Her early industrial career started in manufacturing and process engineering working for large, multinational companies.