Quality Support Group Inc. (QSG) is a leading international consulting and training firm delivering organizational continuous improvement. Headquartered in Boston, Massachusetts, QSG has been helping organizations reach their core objectives since 1993.
QSG’s unique integration of improvement methodologies is designed to deliver organizational improvements and cost savings benefits to our clients in business sectors including aerospace, defense, medical device, and food safety. We serve organizations of any size, from small businesses to Fortune 100 companies. QSG’s values, integrity, and responsiveness are the central reasons organizations stay with us. The emphasis we place on building effective relationships enables QSG to support clients through years of growth and change.
Consulting
We at QSG pride ourselves on being a one-stop consulting solution for companies. We identify and deliver both strategic and operational level improvements. Our consulting services include developing and implementing business and quality management systems, leading Lean-Sigma initiatives, and designing risk management strategies.
Training
QSG also delivers industry leading training solutions. Our trainers work to design unique instructional experiences that provide for an improved workforce. Our training portfolio includes topical and systemic approaches to improving organizational cultures, and we provide both public and customized in-house training. Since 1993, QSG has trained over 10,000 people in all areas of quality/regulatory systems and continuous improvement.
Services
QSG’s services include consulting and training on the following:
- Quality Management Systems – Implementation and Maintenance
- ISO 9001, AS9100, ISO 13485, TS 16949, ISO 31000
- Environmental Management Systems – Implementation and Maintenance
- ISO 14001
- Lean Manufacturing, Lean Six Sigma, Lean Supply Chain
- Internal Audit Training and Internal Audit Services
- Supply Chain Audits
- Core Tools Training and Consulting
- CAPA, FMEA, DOE, SPC
- GMPs, SSOP Compliance and Regulatory Requirements
- Food Safety Management Systems – Implementation and Maintenance
- SQF, BRC, ISO 22000, HACCP
Our Team
QSG’s consultants and trainers have held operational, managerial, and executive roles at some of the most successful companies in the world, and they bring their an uncommon depth of experience to each engagement.
Mission Statement
QSG’s mission is to continuously improve our customers’ ability to efficiently and effectively meet the requirements of their stakeholders. We will clearly understand our customers’ objectives and provide customized solutions to exceed their expectations. We will develop long-lasting relationships by sharing best practices, providing value-added support, and assuring sustainment of improvements.
Core Values
- Leadership: The courage to envision and shape a better future for our customers and ourselves
- Focus: Ensure the success of our customers
- Collaboration: Collectively share best practices and learn from each other
- Integrity: Respect and ethics in all we do
- Accountability: Follow-through effectively and take responsibility for our actions
- Passion: Committed to the work and our client relationships
- Quality: Act with urgency, work intelligently, be responsive, meet requirements
Copyright information/user rights.
All content, images, branding, designs, logos, and other intellectual property appearing on this Website is the property of the Company, unless otherwise stated. As a user, you are authorized only to view, copy, print, and distribute documents found on this website, so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright Quality Support Group Inc.®. All rights reserved.
By accessing and using this Website, you agree to abide by US and International copyright law and all other applicable laws. You may access this Website and retrieve content that contains Company’s copyright notice, store such content on your own computer, and print one copy of such content for noncommercial, personal, or educational purposes only, provided that you (1) do not modify, distribute, or transmit such content, and (2) include any copyright notice originally appearing with such content. Permission may be needed for other content not marked with Company’s or any copyright notice. You may cite or refer to the URL of this Website without limitation.
All brand, product, service, and process names appearing on this web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Company. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Company or any third party, except as expressly granted herein.
All QSG courses are scheduled in Eastern Standard Time.
Cancellation Policy
Clients
Client Testimonials
Locations
Membership
Quarterly Meetings
Site Map
Training & Work Instruction Videos
New England Training and Consulting
QSG Blog