Our Response to COVID-19
Our hearts go out to the many who have lost loved ones, lost their jobs, or who are suffering from loneliness due to current restrictions. As these restrictions are lifted, QSG’s first priorities are the health and safety of those around us.
All of us here at QSG have made adjustments to adhere to the guidelines of social distancing to ensure the safety of our instructors and customers. Many of our classroom-based and in-house training events have been changed to online, virtual courses. As states continue phased reopening, we plan to resume in-person training when state guidelines allow.
However, the virtual training format is nothing new to QSG:
We have been providing virtual, instructor-led training for 14+ years now.
We provide consulting services to develop or improve your operations & management systems.
We can conduct remote audits of your management system and have done so for several of our clients.
We are presenting webinars on many topics of interest, at a low cost.
QSG has been providing our training, consulting, and auditing services since 1993, and while COVID-19 may have caused a temporary stop to travel, it has not stopped us!
If you need our services but are suffering a little bit of downturn in this time, please reach out to us. Contact us to learn about discounted rates to help you continue to move your operations forward and get the training, consulting, or auditing that you need.
Quality Support Group, Inc. has been helping organizations reach their core objectives since 1993. Headquartered in Westford, Massachusetts, QSG is a leading international consulting and training firm delivering organizational continuous improvement.
QSG’s unique integration of improvement methodologies is designed to deliver organizational improvements and cost savings benefits. We bring to our clients a depth of experience that is uncommon. Our company model delivers proven performance with a range of business sectors including aerospace, defense, medical device, and food safety, and we serve organizations of any size from small businesses to Fortune 100 companies.
Featured Case Study: LSS Case Study – Perseverance
QSG has come across many project teams that complain about a lack of Management Support. This case study explores the experience of a team in the Engineered Materials Industry that had little to no Management Support and the additional disadvantage of high employee turnover. The team was formed as part of a Lean Six Sigma Green Belt Class that met every other week for 1.5 hours of class time and 1.5 hours of hands-on project time. The case shows how fact-based decision making, root-cause analysis tools and lean-six sigma techniques not only can save the company a lot of money but also can strengthen collaboration, gain buy-in and instill a sustainable culture of continuous improvement.