Quality Support Group, Inc. has been helping organizations reach their core objectives since 1993. Headquartered in Westford, Massachusetts, QSG is a leading international consulting and training firm delivering organizational continuous improvement.
QSG’s unique integration of improvement methodologies is designed to deliver organizational improvements and cost savings benefits. We bring to our clients a depth of experience that is uncommon. Our company model delivers proven performance with a range of business sectors including aerospace, defense, medical device, and food safety, and we serve organizations of any size from small businesses to Fortune 100 companies.
Because of the sensitive nature of some commercial aerospace programs, the client’s identity and product details are not provided in this case.
This case involves the application of Design of Experiments (DOE) methodology to improve throughput in a Computer Numerical Control (CNC) machine. The QSG customer manufactures aircraft components that utilize combinations of premium materials, fabrics, metals, and composites. The client develops, produces, and delivers new products that meet rigorous aerospace requirements and specifications.
This project demonstrates Quality Support Group’s ability to teach and help clients to apply statistical methods to improve processes. It also demonstrates QSG’s expertise in delivering training in a format that can be quickly applied to clients’ real problems and processes.