ISO 9001:2015 Risk Based Thinking

Course Description
During this course, participants will learn to implement the Process Approach, PDCA Methodology, and Risk Based Thinking found in the ISO 9001:2015 Standard. Instruction includes hands-on activities that demonstrate how all three concepts can be combined into an integrated continual improvement process for quality and business systems.

The Process Approach applies systematic definition and management of processes, and their interactions, to achieve the intended results in accordance with an organization’s quality policy and strategic direction. Management of processes and the system as a whole can be achieved using a Plan-Do-Check-Act (PDCA) methodology, with an overall focus on Risk-Based Thinking, aimed at preventing undesirable outcomes.


Who Should Attend
This course is appropriate for managers and individual contributors interested in learning how to implement a continual improvement process that integrates the Process Approach, Risk-Based Thinking, and PDCA.


Learning Objectives
Upon successful completion of the course, participants will:

  • Understand the Process Approach and how to apply it to an organization’s quality and business management systems
  • Understand the concept of Risk Based Thinking and use of Risk Tools to quantify risk and implement preventative actions
  • Understand how the PDCA model integrates the Process Approach and Risk Based Thinking into a Continual Improvement Process


Course Outline
Process Approach

  • Understanding the Process Approach and how to apply it to an organization’s quality and business management systems
  • Inputs and outputs needed to define processes
  • Defining methods to measure and monitor effective and efficient processes

Risk Based Thinking

  • Understanding the concept of Risk Based Thinking and the use of Risk Tools to quantify risk and implement preventative actions
  • Overview of the Process Model that explains Risk Based Thinking
  • Identifying key principles in planning and controlling risks
  • How simple tools and techniques can fit into Risk Based Thinking

PDCA

  • Understanding Plan-Do-Check-Act processes and how to apply them to an organization’s quality and business management systems
  • How Risk Based Thinking can be an integral part of the PDCA process
  • Defining methods to measure and monitor effective and efficient processes


Course Format
8 hours
Combination lecture and classroom exercises
Available at QSG’s training facilities and on-site at your organization

Location: Peabody, MA

Always Keep Improving!