Almost every process within an organization has at least some problems. As a leader, trying to address every issue is impossible. Providing employees with Lean Six Sigma Green Belt training equips them with a logical and objective way to identify, measure, and eliminate those problems. Employees will no longer have to just cope with the problems – they will begin to recognize and implement solutions to these issues. The steps they will follow are broken into five phases, known as DMAIC:
Define – is about the identifying the customers’ pain (translated from a practical problem to a statistical problem – based on the Voice of the Customer) and determining what is “broken”;
Measure – is about identifying the list of inputs where upon the candidates will fine tune a list of “possible causes” down to a manageable and measureable level;
Analyze – is about taking the modified list of potential root causes, applying some statistical theory testing and coming up with the definitive root cause(s);
Improve – is about finding the right settings or optimal levels of operating the factors of previously identified in the Analyze Phase; and
Control – is about sustaining the gain, on an ongoing manner, such that the improvements are now (and forever) under control. Should anything go wrong, the process is now set up to rectify the issue immediately without affecting the customer(s) in any adverse way.
A down-to-earth blend of DMAIC project management methodology and practical data analysis techniques provide employees, at any level of the organization, with new ways to contribute to the bottom line. From executive leaders to front-line employees, Lean Six Sigma Green Belt training enhances the way employees approach their day-to-day work. Lean Six Sigma Green Belts will be strategically positioned to support each other in the workplace, working in teams to problem solve customer issues using Motorola’s DMAIC process. Certification has three elements: These are: attending the training; passing the final exam; and completing a Lean Six Sigma DMAIC project, to be signed off by QSG’s in-house Master Black Belt (ASQ Certified). This should allow the participant to be able to take the ASQ written multiple choice exam for official certification as an ASQ CSSGB (Certified Lean Six Sigma Green Belt).
Who Should Attend
The course is open to anyone who is truly interested in learning about continuous improvement. The individual can come from any transactional or manufacturing environment and should have a good understanding of what it is the customer is concerned about and a desire to solve problems in all facets of the company.
The course is offered over two complete weeks, with three weeks in between the first and second week. The three week interlude allows the candidate to practise the tools and techniques s/he has learned thus far, and will assist the participant in commencing a Lean Six Sigma project, with savings, based on the in-class learnings. Upon course completion, the candidate will receive a Certificate of Completion. There is no examination. Final certification will be granted upon the completion of a Lean Six Sigma project.
Upon completion of the two-week Lean Six Sigma course, the participant is deemed a Green Belt Candidate. From this point onward, the candidate will have the tools necessary to complete a LSS Green Belt project within 4 to 6 months from the last day of classes. The candidate will need to submit the project for final approval and certification from a qualified ASQ CSSMBB.
Combination lecture and classroom exercises
Available at QSG’s training facilities and on-site at your organization
Location: Peabody, MA