Quality-Support-Group-Business-Management-Angelo-Scangas-ISO

Lean Six Sigma Black Belt Certification


Course Description
QSG’s Black Belt Training is a rigorous 30-day program designed to provide candidates with the requisite skills necessary to successfully lead Lean Six Sigma projects. Training is delivered in four segments of five days each at four to six week intervals timed to coincide with each phase of a Lean Six Sigma project.

Who Should Attend
This course is appropriate for Black Belt candidates from a wide range of organizations and performing diverse functions within their organizations. Previous candidates have come from quality, production, engineering, operations, and various other backgrounds.

Learning Objectives
Through training, Black Belt candidates will develop the skills necessary to lead Lean Six Sigma project teams to achieve business improvements for their organizations.

Course Outline
Introduction
What is Lean Six Sigma?
DMAIC (Define, Measure, Analyze, Improve, and Control) Process
Building a Lean Six Sigma program
Managing Lean Six Sigma project
Belt Levels in Lean Six Sigma

Define Phase
Problem Statements
Goal Statements
Project Structure
Project Plans
Stakeholder Analysis
Project Charter
Write a Project Charter for your Black Belt Project

Measure Phase
Costs of Poor Quality (COPQ)
Voice of the Customer (VOC)
Critical to Quality (CTQ) Trees
Suppliers, Inputs, Process, Outputs, Customers (SIPOC) Diagram
Key Performance Indicators (KPIs)
Data Collection Methods
Data Collection Plans & Sampling
Introduction to Statistics and Probability
Z-Calculation
Sample Sizes
Sampling Frequency
Introduction to Minitab Software for Quality Improvement
Process Mapping
Value Stream Mapping (Current State)
Measurement System Analysis (MSA)
1st Pass Analysis
Distributions shapes and the Normal distribution
Normal Distribution in Theory and Practice
Process Stability
Short- and Long-Term Variation
Process Capability
Introduction to the Kaizen Methodology

Analyze Phase
The Root Cause Process:

  1. Pareto Analysis
  2. Process Mapping
  3. Affinity Diagrams and Brainstorming Techniques
  4. Failure Mode and Effect Analysis (FMEA)
  5. Fishbone (Ishikawa) Diagrams
  6. 5 Whys

The Minitab Analysis:
Minitab’s ‘Display Descriptive Statistics”
Graphical Results to Statistical Significance
Confidence Intervals
Hypothesis Tests for Variation:

  1. Minitab’s Test for Equal Variance
  2. Hypothesis Tests for Proportions

Correlation and Regression Overview

Improve Phase
Introduction to Kanban (How to set up a Kanban System)
Value Stream Mapping (Future State)
Design of Experiments (DOE) Overview:

  1. 2-Level Full Factorial Designs
  2. Factorial DOEs
  3. Optimizing Designed Experiments
    DOE Software

Improve Checklist and Review Questions

Control Phase
Statistical Process Control (SPC) Overview
SPC (Variable and Attribute)
I-MR Charts
X Bar – R Charts
U Charts
P Charts
Short Run

Mistake Proofing – Poka Yoke
Project Reports and Action Logs

Black Belt Exam

Black Belt Project

Course Format
30 days
Combination lecture and classroom exercises
Available at QSG’s training facilities and on-site at your organization

 

Always Keep Improving!