Quality Support Group designs and delivers industry-leading workforce training solutions for our clients. QSG’s training portfolio includes topical and systemic approaches to improving organizational cultures, and we provide both public and customized in-house training courses. Since 1993, QSG has trained over 10,000 people in all areas of quality/regulatory systems and continuous improvement.

Training Events Calendar

QSG offers training courses in the following areas:

Quality Management 

AS9100:2016 (D) Overview
AS9100:2016 (D) Transition and Implementation
Aerospace APQP and PPAP Workshop
AS9100:2016 (D) Internal Auditing
Exemplar Global Certified AS9100:2016 (D) Lead Auditor
Exemplar Global Certified AIAG IATF 16949:2016 Lead Auditor
Certified Quality Auditor (CQA) Exam Preparation Workshop
Quality Basics (CQIA) Exam Preparation Workshop 
ISO 9001:2015 Update Revision: What you need to know now!
ISO 9001:2015 Leadership Workshop
ISO 9001:2015 Lead Auditor Training
ISO 9001:2015 Internal Auditing
ISO 9001:2015 Internal Auditor Transition Workshop
ISO 9001:2015 Transition and Implementation
ISO 9001: 2015 Risk Based Thinking
ISO 13485:2016 Internal Auditing
ISO 13485:2016 Lead Auditor Training
ISO 13485:2016 Overview
ISO/IEC 17025
Software Development for Medical Device Manufacturers
IATF 16949:2016 Overview
IATF 16949:2016 Transition and Implementation
IATF 16949:2016 Internal Auditing
VDA 6.3 Process Auditor Training
PPAP-Productive Part Approval Process
TL 9000 Implementation

Process Improvement Tools / Techniques

8D (Eight Discipline) Structured Problem Solving
Advanced Product Quality Planning
Basic Problem Solving
Statistical Process Control (SPC) Tools & Concepts
Blueprint Reading
Design of Experiments (DOE)-Introduction
Design of Experiments (DOE)-Advanced
Effective Problem Solving Techniques
FMEA (Failure Mode and Effects Analysis)
Advanced FMEA (Failure Mode and Effect Analysis)
Geometric Dimensioning and Tolerancing (GD&T)
GR&R – Gauge Repeatability Reproducibility
Kaizen Events
Project Management
SPC (Statistical Process Control)
Supply Chain Management

Operations Management (Lean Six Sigma)

Basic Lean Manufacturing Concepts
Lean Business Simulation© Course
Basic Quality Tools for Process Improvement
DMAIC Process (Define, Measure, Analyze, Improve and Control)
Black Belt
Green Belt
Yellow Belt
Minitab Essentials Workshop
Creating Manufacturing Cells
Implementing a KanBan Pull System
Process Mapping
Value Stream Mapping (VSM)
Standard Work Documentation
SMED – Single Minute Exchange of Dies
Introduction to SolidWorks
Leadership Awareness
Leading Change

FDA Quality System (QS) Regulation/Medical Device Good Manufacturing  Practices / ISO 13485

ISO 13485:2016 Internal Auditing
ISO 13485:2016 Lead Auditor Training
ISO 13485:2016 Overview
Process Validation: Principles and Protocols

Business Management

Leading A Team
Supervisory Skills

Food Safety / Certification

Control of Listeria in the Ready-to-Eat (RTE) Environment
FDA-Food Safety Preventive Controls
FDA-Food Safety Preventive Control and HACCP
Food Safety Systems Internal Auditing
HACCP Fundamentals and Implementation
Implementing Safe Quality Food (SQF) Systems

Environmental Management Systems

ISO 14001:2015 Internal Auditing
ISO 14001:2015 Overview 

All of the above courses are available at QSG’s training facilities or on-site at your organization.

Training Grants


Always Keep Improving!