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Statistical Process Control (SPC) Tools & Concepts

Statistical Process Control (SPC) Tools & Concepts.


Workshop Overview

Statistical process control is a powerful and necessary key ingredient in any strategy to improve quality, productivity, and competitive position. This two-day workshop is designed to provide participants with a clear understanding of the vital importance of SPC in controlling and improving the processes and to give students the practical knowledge of using statistical methods in analyzing production and service processes.

This fast-paced two-day course teaches the proper application of the basic tools and then the intermediate statistical theory, concepts and techniques needed to implement or enhance a statistical process control system in your organization. You will learn how to collect and analyze data to produce meaningful conclusions about your processes and how to improve them. You will also learn about process capability studies and construct statistical process control charts for processes with outputs measured with variables data (or measurements) as well as attributes (defectives) and counts (defects) data.  More importantly, you will learn to take or recommend appropriate action based on the results of your analysis.

Seminar Topics

  • Adopting a Systems Perspective
  • Some Basic Statistical Tools
  • Theory of Variation
  • Control Charts for Variables Data
  • Determining Process Capability and Calculating Process     Capability Index (Cpk)
  • The Transformation Model: W. Edwards Deming’s 14 Points for Management
  • Control Charts for Attributes and Counts Data
  • Basic Procedure for Improving a System and DMAIC (Define- Measure-Analyze-Improve-Control)

This course was designed for…

Engineers, scientists, managers and support staff in manufacturing or service industries, as well as employees who will be required to use SPC in their work.

Your Instructor: Jim Leonard, Senior Consultant

Course Format
16 hours
Combination lecture and classroom/homework exercises
Available at QSG’s training facilities and on-site at your organization

Course Evaluations – front
Course Evaluations – back

Location: Littleton, MA


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