Category Archives: training

UPCOMING COURSE: IATF 16949:2016 Transition and Implementation

Course Description:
This course is designed to provide a detailed review of the requirements for a quality management system based on IATF 16949:2016/ISO 9001:2015, while emphasizing the key differences between the new standard and TS 16949:2009. Participants will gain an understanding of the requirements of IATF 16949:2016 and learn how to make the successful transition to IATF 16949:2016/ISO 9001:2015.

The course includes a detailed review of the new technical specification document IATF 16949:2016/ISO 9001:2015.  This is a clause-by-clause review so that students understand the complete set of requirements that impacts not only their audits but the QMS back at the facility.

Who Should Attend:
This course is designed for individuals and managers interested in learning how to transition from ISO/TS 16949:2009 to IATF 16949:2016/ISO 9001:2015.

Learning Objectives:
Upon successful completion of this course, participants will:

  • Understand the operation of a quality management system based on IATF 16949:2016/ISO 9001:2015 and its principal processes
  • Understand the correlation between ISO/TS 16949:2009 and IATF 16949:2016/ISO 9001:2015
  • Understand the requirements of the IATF 16949:2016/ISO 9001:2015 Standards
  • Understand linkages between context, interested party expectations, and planning including risk based thinking
  • Risk based thinking approaches for IATF 16949 and ISO 9001:2015
  • Risk based thinking approaches for IATF 16949 and ISO 9001:2015

Course Outline:

  • Course objectives, structure, and an introduction to IATF 16949:2016/ISO 9001:2015 history and benefits
  • ISO/TS 16949:2009 versus IATF 16949:2016/ISO 9001:2015
  • Detailed review of the key changes to the IATF 16949 standard:
    • Incorporation of some of the original equipment manufacturer (OEM) customer specific requirements (CSRs) to reduce the complexity and number of CSRs for suppliers to implement, and for certification bodies (CB) to audit
    • Inclusion of requirements for safety related parts and processes
    • Enhancement of product traceability requirements
    • Inclusion of requirements for products with embedded software
    • Inclusion of a warranty management process addressing no trouble found (NTF) and the use of automotive industry guidance
    • Clarification of sub-tier supplier management and development requirements
    • Addition of corporate responsibility requirements
    • Adoption of Annex SL High Level Structure, the same structure used when developing ISO 9001:2015
  • Annex SL and how this new structure impacts ISO 9001
  • A detailed review of IATF 16949:2016/ISO 9001:2015 sections, with explanations of their impact(s)
  • How to Implement and Transition to IATF 16949:2016/ISO 9001:2015
  • Understand linkages between context, interested party expectations, and planning including risk based thinking
  • Risk based thinking approaches for IATF 16949 and ISO 9001:2015
  • Understanding and application of:
    • QMS / IATF 16949 and ISO 9001 Useful Terms
    • ISO Supporting Standards
    • Process Approach
    • QMS Systems Map (Plan – Do – Check (Study) – Act)
    • Seven Quality Management Principles
    • Organization and it’s Context
    • Needs and Expectations of Interested Parties
  • Awareness of:
    • Need for a Quality Management System
    • Management System Standards (MSS) / High Level Structure (HLS) / Annex SL and Integrated Management Systems
    • Risk Management (based on ISO 31000)
    • IATF 16949 and ISO 9001 old versus new requirements

Course Format:
2.5 days (20 hours)
Combination lecture and classroom exercises
A test will be administered, resulting in a certification
Available at QSG’s training facilities and on-site at your organization
Location: Littleton, MA


Payment Type:
Dates Attending
Names of Attendees



QSG Training & Work Instruction Videos

Studies show that reading blocks of text is one of the least efficient methods of transferring knowledge especially with a diverse workforce. With this in mind, the fact that most quality systems are focused on written procedures is an issue. The existence of modern video tools means that it is easy to create visual work instructions.

QSG can help your company produce, film, and edit training and work instruction videos for all of your training needs.

Benefits include:

  1. New employees requiring OJT or classroom training will benefit from established and effective training methods.
  2. Organization knowledge will be preserved by capturing best practices and organizational knowledge from your existing employees. Everyone can keep up-to-date, and information from your retiring employees can effectively be passed on without having detailed work instructions that many people do not understand.

Please watch our sample video below and contact us if you are interested!

Available features

  • Bilingual Subtitles – Spanish, Portuguese, German, Mandarin, Japanese
  • On-site/Off-site filming
  • Mobile editing for same-day video review

 

 

 

Lean Six Sigma

Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that businesses need to deliver goods and services to their clients.

Operations Management involves strategic, tactical and operational oversight. It focuses on carefully managing processes to produce and distribute products and services. Major operations management activities often include product development, supply chain, production and distribution. Related activities include managing purchasing, inventory control, quality control, storage, logistics and evaluations of processes. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of the products or services and on the processes required for effective execution. Core processes to be managed effectively can include:

  • Purchasing
  • Product and Service Production
  • Quality Management
  • Inventory Management
  • Supply Chain Management
  • Logistics and Transportation Management
  • Facilities Management
  • Configuration Management
  • Distribution Channels
  • Enterprise Resource Planning

QSG’s Lean Operations consulting and training programs are designed for managers and other individuals involved with an organization’s operations. It is truly a learning experience that will transition into optimizing your organization’s costs, quality, speed and customer service – all of which will make a significant impact on your bottom line. Developing a structure for diagnosing, improving and designing effective processing systems is supported by real-world case studies, group workshops and simulation models.

Under the guidance of the QSG Lean Operations Team, you will you master and implement the practice of Lean Six Sigma operations at your organization.

Quality Support Group (QSG) offers a full range of consulting and training services, including:

QSG can help your organization use Lean Six Sigma methods and tools to boost performance and results. Sustainable performance is central to QSG’s approach to helping our customers achieve sustainable success across the full value chain of the organization.