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Transitioning to an ISO/TS 16949:2002 Quality Management System
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This course is designed to provide a complete review of ISO/TS 16949:2002 and the steps to adopt and implement an ISO/TS 16949 quality management system. Gain an understanding of customer-oriented processes (COPs), relationship of processes to procedures and the major changes to internal auditing. You will be able to develop the new policies, procedures and process maps needed to meet the requirements of ISO/TS 16949:2002.

Who Should Attend
Top management, quality professionals, steering committee members and others who will be responsible for transitioning a QS-9000 quality management system to a TS 16949:2002 QMS.

Learning Outcomes
-Understand the process approach to management
-Identify the requirements of TS 16949:2002
-Be able to map a customer oriented process
-Develop an action plan for transition within your organization
-Know how to draft new policies and procedures where needed
-Be able to quantify quality objectives for your organization

OUTLINE
I.Introduction
A.Learning objectives

II.Review ISO/TS 16949:2002
A.Application
B.Philosophy
C.8 Quality management principles
D.Major changes from QS-9000
E.ISO/TS 16949 details

III.Process approach to business
A.Process model — The 10 basic
B.Customer-oriented processes
C.COPs mapping

IV.Documentation hierarchy
A.Level I interactions
B.Quality objectives and plans

V.Registration
A.IATF third party

VI.ISO/TS 16949:2002 internal audit program management
A.Using COPs map to plan an audit

VII.Developing level ITS quality manual — Exercise
A.Transition action plan



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